--- title: "BrokerPro TMS Customer Testimonials" url: "https://www.brokerpro.com/testimonials/" --- ![Abstract gold freight network over a dark navy background.](/images/heroes/iss-hero-bg-image_hu_473e25e4ca218cc6.webp "Abstract gold freight network over a dark navy background.") Customer proof # Trusted by freight brokerages running real operations. ## BrokerPro helps freight brokerages simplify execution, improve visibility, and scale daily workflows across dispatch, accounting, reporting, and customer communication. These stories come directly from brokerage teams using BrokerPro to manage live freight operations, where responsiveness, consistency, and workflow efficiency matter on every load. The feedback consistently points to faster execution, cleaner workflows, dependable support, and a platform that fits the way brokerages actually operate. [Schedule a demo \ /contact-us/ Schedule a demo button](/contact-us/) [View pricing \ /pricing/ View pricing button](/pricing/) [Customer stories from real brokerages \ See featured feedback from teams using BrokerPro to manage live brokerage work. \ #featured-customer-testimonials Featured customer testimonials section](#featured-customer-testimonials) [Why customers choose BrokerPro \ Explore the themes customers mention most: usability, visibility, efficiency, and support. \ #testimonials-real-results Why customers choose BrokerPro section](#testimonials-real-results) [Full testimonial library \ Browse customer experiences across brokerage sizes, workflows, and growth stages. \ #more-customer-experiences More customer experiences section](#more-customer-experiences) [See BrokerPro in your workflow \ Walk through quoting, dispatch, accounting, and reporting with our team. \ #testimonials-mid-cta Schedule a demo section](#testimonials-mid-cta) ## Selected feedback from freight brokerages using BrokerPro to manage dispatch, customer communication, carrier relationships, accounting workflows, and daily load execution. Featured customer testimonials > As a 3PL, we have to provide exceptional service and communication to our customers and carriers. BrokerPro allows us to do just that by adding a solid back office transportation management system. From precise tracking, detailed rate confirmations, load building all the way to invoicing! ![Ricky Heath](/images/testimonials/ricky-heath_hu_6b4db977632564f4.webp "Ricky Heath") Ricky Heath President, Red Lightning Logistics - [Company website](https://www.redlightninglogistics.com) - [LinkedIn](https://www.linkedin.com/company/red-lightning-logistics/) > My overall experience has been very satisfactory. The customer service has been top notch. All I need to do is send an email or make a one-time call if I need more in-depth information, and I know the BP team will take care of it. So when there are those minor cons, I don't sweat it because I know it will be handled in a professional and timely manner. As an accountant, I find BrokerPro makes everything from billing to invoicing seamless and streamlined while helping keep track of AR & AP. If I want to view a specific customer or carrier to see their history, invoices, bills, documents, etc. Parker Childree Accountant, Desirable Logistics Solutions - [Company website](https://www.delosolutions.com) > Using BrokerPro TMS has allowed us to streamline our focus on building lasting relationships with both our customers and our carriers with lightning fast speed across their platform. Searching through previous orders is now a breeze. ![Matt Nelson](/images/testimonials/3ts-logistics-logo-card_hu_8a4b74b50b52f036.webp "Matt Nelson") Matt Nelson Managing Partner, 3TS Logistics - [Company website](https://www.3tslogistics.com) - [LinkedIn](https://www.linkedin.com/company/3t-s-logistics) Real results ## Why customers choose BrokerPro Across customer feedback, the same themes appear again and again: easier execution, clearer visibility, faster handoffs, and support that helps brokerages keep moving. Workflow simplicity Brokerages consistently point to faster navigation, fewer disconnected tools, and simpler workflows across dispatch, billing, carrier management, and shipment updates. Reporting clarity Teams gain clearer visibility into load activity, financial performance, customer communication, and brokerage trends without relying on disconnected spreadsheets or manual reporting. Operational efficiency Automation and connected workflows reduce repetitive admin work so teams can focus more on customers, carriers, exceptions, and load execution. Support quality Customers describe BrokerPro's support team as responsive, knowledgeable, and easy to work with during onboarding, process changes, and everyday brokerage questions. Next step ## See how BrokerPro fits your workflow Walk through your brokerage workflows with our team and see how BrokerPro supports quoting, dispatch, tracking, accounting, reporting, and operational handoffs inside one connected system. [Schedule a demo \ /contact-us/ Schedule a demo button](/contact-us/) ### Explore additional feedback from freight brokerages using BrokerPro across different team sizes, workflows, customer requirements, and growth stages. ## More customer experiences > BrokerPro WANTS to know what is important. They understand that if they can’t scale with you, they can’t be your partner. This is invaluable. ![Amber Romando](/images/testimonials/amber-romando_hu_88966728de734d9f.webp "Amber Romando") Amber Romando COO, Spartan Logistics - [](https://www.shipspartan.com) - [](https://www.linkedin.com/company/spartan-logistics-services-llc) > The BrokerPro team has been great. The support team is very responsive and quick to resolve or explain how to use the software correctly. This software provides a high level of user-friendliness, in-depth reporting capabilities, and seamless integrations with QuickBooks and TriumphPay Audit. ![Paul Dixon](/images/testimonials/euro-africa-logistics_hu_657c7e064af37248.webp "Paul Dixon") Paul Dixon President, EuroAfrica Logistics > BrokerPro has increased efficiency for our carriers since we can give better notice for shippers and receivers to be ready for drivers, getting them loaded and unloaded in a timely manner which has decreased turnaround times so they can get to their next load quickly. ![Jonathan Johnson](/images/testimonials/jonathan-johnson_hu_a23a8a3aa3c2bbfc.webp "Jonathan Johnson") Jonathan Johnson Owner, First Choice Transportation - [](https://firstchoicetransportation.net) > Our satisfaction with the product and support highlights the platform's reliability and robustness. It's clear that BrokerPro has not only met but exceeded our expectations, providing excellent solutions for both TLC and your customers. Cheers to another 14 years of prosperous collaboration! ![Gary Taber](/images/testimonials/gary-taber_hu_302f07de44028578.webp "Gary Taber") Gary Taber CEO, Total Logistics - [](https://www.b2btlc.com) > We have been with BrokerPro for almost 1 year now, and it was definitely the best choice we made when choosing a TMS system. I've used fancy, expensive TMS systems that do what BrokerPro does, well below the other guy's prices. The BrokerPro system is super simple to use and if you ever have a question, they are always there to help. Customize your setup to be simple or hi-tech with simplicity. I can't wait to see what else BrokerPro can do. ![Misty Shirley](/images/testimonials/misty-shirley_hu_e10ac2b0ed3bcc05.webp "Misty Shirley") Misty Shirley Director of Operations, Plateau Transportation - [](https://www.linkedin.com/in/misty-shirley-07b068334/) > BrokerPro has been an invaluable partner in our daily business. Their TMS is easy to use and has the tools a freight broker needs to quickly update and move between orders, assign carriers, and run detailed reports. Our customers are happy with regular load updates through EDI integrations. They are constantly improving the platform with new integration partners, helping reduce our costs, time, and redundancy. Their support team is prompt and courteous, always checking in to ensure our needs are met. We would not be where we are without their partnership. ![Anthony Michael](/images/testimonials/logistics-specialists-of-lavaca-logo_hu_831d8a048a6ae2cd.webp "Anthony Michael") Anthony Michael IT & Accounting, Logistics Specialists of Lavaca - [](https://www.logisticsspecialists.net) - [](https://www.linkedin.com/company/logistics-specialists-of-lavaca/) > We previously used a local TMS for 20+ years and, without notification, quickly had to find another software vendor. Since implementing BrokerPro Transportation Software in August of 2024, it has transformed our business and brought consistency to how we manage everything from one screen. The automation has reduced the operational and administrative workload, which allows us to focus more on customer service and carrier relations. Financially, the impact has been significant. We saw an immediate reduction in software cost. Beyond cost savings, and most importantly, the BrokerPro team has been easy to deal with since startup. Everyone is personable, knowledgeable, and responsive. They are always willing to assist and address any issues to make sure we understand what is happening and that our business continues to run smoothly. Greg Jaworowski President, B&H Distribution Services, Inc. - [](https://www.bhdist.com) > Using BrokerPro TMS has allowed us to streamline our focus on building lasting relationships with both our customers and our carriers with lightning fast speed across their platform. Searching through previous orders is now a breeze. ![Gena Bradley](/images/testimonials/gena-bradley_hu_529561587cbfbd62.webp "Gena Bradley") Gena Bradley Manager, Reliable Logistics > The BrokerPro team has been great. The support team is very responsive and quick to resolve issues or explain how to use the software correctly. This software provides a high level of user-friendliness, in-depth reporting capabilities, and seamless integrations with QuickBooks and TriumphPay Audit. ![Paul Dixon](/images/testimonials/euro-africa-logistics_hu_657c7e064af37248.webp "Paul Dixon") Paul Dixon President, EuroAfrica Logistics > I've used BrokerPro for years prior to starting off on my own. It's an easy set-up with great customer support. Since I started with them, I've had to call once, and it was because of something I clicked on by accident. ![Brad Hoebel](/images/testimonials/hobi-logistics-logo_hu_d2a57dcac7723758.webp "Brad Hoebel") Brad Hoebel Owner, HOBI Logistics > BrokerPro has been phenomenal for freight brokerage. We have had very little issue with it, and we use it constantly every day. ![David Purdy](/images/testimonials/david-purdy_hu_782e2c3cb1bef663.webp "David Purdy") David Purdy President, Yarbrough Logistics Services - [](https://ylmoves.com) - [](https://www.linkedin.com/company/yarbrough-logistics-services-inc/) > I have been with this software since 2004, I have a great relationship with the BrokerPro team and if something needed add, BrokerPro was always willing to see how it could be updated. I have been approached to use other software companies, however I am more than satisfied with the way this fits my company. Hands down the best all the way around! ![Melodee White](/images/testimonials/melodee-white_hu_6aaf8e65388781ea.webp "Melodee White") Melodee White Owner, Haulin' All > We at Centerline started our company back in 2004. We started using BrokerPro at that time and continue to use this product today. We have over 13,000 carriers on file and 7,000 customers. All this information can be found within seconds, listed by any field you choose: state, equipment type, MC#, DOT# - anything. We import invoices from carriers to QuickBooks and pay carriers from QuickBooks in one easy step. Yearly and monthly totals by customer or carrier are a click away. I could go on forever and most likely haven't even touched on all the features we use. Even with all the records or 45,000 loads alone, this program hasn't slowed down. Highly recommend this to anyone, and the customer support is excellent. Junior Bradt President, Centerline Freight - []() - []() > We used Broker Plus for quite some time and were reluctant to change over to a cloud-based service, but now that we have, we are really impressed with all that BrokerPro can do. It has reduced our load building times, and with its seamless integration with so many of our other service providers, I was able to hold off hiring additional staff. I highly recommend BrokerPro. In addition, training went great and was easy to understand, and when we do have any issue, the staff at Infinity is right there to assist us. I was worried about downtime, but we have had none since we upgraded. This is a really good platform for brokers to use. Scott Stephenson President, D&S Logistics > Great brokering tool. It is simple to use and the support is great to work with. They actually listen and are willing to make changes for you. Ray Hamblin President, Workhorse Freight > Love using BrokerPro! This TMS system is very easy to use. Very user friendly. To the point. It's basically fill in the blanks. ![Matthew Mazi](/images/testimonials/matthew-mazi_hu_3cf145a121632b84.webp "Matthew Mazi") Matthew Mazi President / Owner, Mazi Logistics - [](https://mazilogistics.com) - [](https://www.linkedin.com/company/mazi-logistics-llc) > We have been a BrokerPlus user for MANY years! Thankfully it is pretty flawless and meets all of our needs! Ease of use and the ability to interface with QuickBooks and posting sites is a huge help for us. ![Jay Thakkar](/images/testimonials/apex-freight-brokers-logo_hu_b756bbd3c2345b97.webp "Jay Thakkar") Jay Thakkar President, Apex Freight Brokers - [](https://www.linkedin.com/company/apex-freight-brokers) ## Customer case studies See how freight brokerages use BrokerPro to support growth, improve daily execution, and create more consistent brokerage workflows. [![Global Foods BrokerPro TMS Case Study graphic.](/images/posts/case-studies/brokerpro_case-study-global-foods_hu_38319b40e0f37c91.webp "Global Foods BrokerPro TMS Case Study graphic.")](/posts/global-foods-capitalizes-on-brokerpros-ease-of-use-to-grow-their-business/) ### [Case Study: Global Foods](/posts/global-foods-capitalizes-on-brokerpros-ease-of-use-to-grow-their-business/) Global Foods needed a scalable TMS to support rapid operational growth. They chose BrokerPro just before their business grew by 150%. [![A graphic showing the BrokerPro and Royal Supply Chain logos.](/images/posts/case-studies/brokerpro_case-studies_royal-supply-chain_hu_bc31792c1cabc5e.webp "A graphic showing the BrokerPro and Royal Supply Chain logos.")](/posts/royal-supply-chain-brokerpro-case-study/) ### [Case Study: Royal Supply Chain](/posts/royal-supply-chain-brokerpro-case-study/) Royal Supply Chain outgrew their TMS and found a better operational fit with BrokerPro. [![Spartan Logistics BrokerPro TMS Case Study graphic.](/images/posts/case-studies/brokerpro_case-studies_spartan-logistics_hu_b8410f978b2a0080.webp "Spartan Logistics BrokerPro TMS Case Study graphic.")](/posts/spartan-logistics-brokerpro-case-study/) ### [How Spartan Logistics Saved $172,800 a Year by Replacing Their TMS With BrokerPro](/posts/spartan-logistics-brokerpro-case-study/) Spartan Logistics replaced its TMS with BrokerPro and recovered 4.5 hours per employee each week, creating $172,800 in annual productivity savings. ## See how BrokerPro would run your brokerage ### Schedule a walkthrough focused on your workflows, reporting needs, and operational handoffs. [Schedule a demo \ /contact-us/ Schedule a demo button.](/contact-us/)