Practical QA experience
Experience creating test plans, executing structured validation, and working through defects in production-style web applications.
Engineering
Ship reliable systems that freight brokers depend on
Build the QA systems, test coverage, and release discipline that keep freight workflows reliable for brokers using BrokerPro every day.
Engineering
On-site
Full-time
Decatur, AL
Why this role matters
BrokerPro powers live brokerage workflows.
From load creation and carrier communication to tracking, documents, and billing, product changes need to land cleanly in real customer workflows, where even small failures can disrupt execution. This role focuses on validating real brokerage workflows, not just isolated features. This role sits at the intersection of product, engineering, and real-world brokerage operations — where small issues can have real operational impact.
Overview
Role summary
This role focuses on turning product and workflow context into reliable release coverage. You will create repeatable test practices, surface meaningful defects early, and help BrokerPro ship customer-facing updates with less risk.
What you’ll do
You will work close to real product workflows so releases are tested in the same way customers actually use BrokerPro.
- Test the workflows brokers rely on most
- Build and maintain test coverage for live operational flows such as load entry, edits, tracking updates, documents, and billing handoffs.
- Turn defects into actionable engineering feedback
- Reproduce issues clearly, isolate likely failure points, and document defects with enough context for engineers to move quickly.
- Improve release confidence over time
- Use test results, recurring defect patterns, and release outcomes to improve the QA process instead of repeating the same failures.
- Support better product decisions before launch
- Partner with engineering, support, and stakeholders to catch edge cases early and keep release readiness grounded in real workflow behavior.
Requirements
What you should bring
We are looking for someone who combines technical range, good judgment, and the discipline to test software the way customers use it.
Technical investigation skills
Comfort with programming concepts, databases, Git, SQL, Linux, and the technical context needed to understand where failures are coming from.
Clear communication
Strong written and verbal communication for defect reporting and cross-team collaboration.
Strong analytical discipline
Ability to spot patterns, work through edge cases, and keep small inconsistencies from reaching production workflows.
Performance
What success looks like
Success in this role means improving release confidence, reducing escaped defects, and helping the engineering team move faster with better testing discipline. The right candidate creates clarity, documents issues well, and improves quality without adding unnecessary process overhead.
Platform stack
What you'll build with
- Ruby on Rails v7.1+ → core workflow validation
- Amazon Web Services → application infrastructure
- Sentry → production issue visibility
- Sidekiq → background job processing
- EDI → connected transaction flows
- Ahoy → product usage insights
- Hugo → related web experiences
Ready to talk?
If this role matches your experience, apply now and we’ll review your background.