Freight broker TMS comparison

BrokerPro vs Aljex: A better way to run your brokerage

Compare pricing, workflows, reporting, and support to see why brokerages move away from legacy systems like Aljex.

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Quick take

Pricing clarity, workflow speed, and reporting depth usually drive the decision.

Teams usually want less friction, less manual work, and clearer visibility.

Core switching drivers

BrokerPro advantage

Transparent pricing with no long-term lock-in

Faster workflows across dispatch, billing, and follow-up

Reporting and automation built for growing brokerages

Why brokerages switch from Aljex to BrokerPro

Manual work, reporting gaps, and pricing friction usually drive the switch conversation.

Manual work keeps piling up: Faster workflows across quoting, dispatch, billing, and follow-up remove admin drag from daily execution.
Reporting needs outgrow the system: Clearer operational and profitability visibility helps teams coach reps, manage margins, and scale without side spreadsheets.
Pricing friction changes the math: More transparent pricing and less long-term lock-in make BrokerPro easier to evaluate as the business evolves.

When BrokerPro is the better fit

Start here if your team wants the directional answer before digging into the full side-by-side breakdown.

BrokerPro is better if: You want transparent pricing without a long-term lock-in decision.
Your team needs a faster operating workflow across dispatch, billing, and follow-up.
You want better reporting visibility for daily operations and profitability.
You expect the platform to support a growing brokerage, not just a current-state process.
Aljex may be a fit if: Your operation is already committed to the Descartes ecosystem.
You can live with a more legacy workflow to keep continuity in place.
You are comfortable with heavier contract structure and admin overhead.

Next step

See how BrokerPro fits your workflow

If BrokerPro looks like the stronger fit on paper, the next step is seeing it against your real quoting, dispatch, billing, and follow-up process.

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Pricing

Pricing usually comes down to transparency, contract risk, and long-term value.

BrokerPro: Transparent pricing is easier to evaluate early.
Commercial fit is easier to compare against BrokerPro pricing without guessing at a heavier lock-in.
Better fit for brokerages that want flexibility if the business changes.
Aljex: Commercial friction is a recurring buyer concern.
Longer commitment structure can make a wrong-fit decision more expensive.
Best aligned to teams already committed to the Descartes environment.

Workflow

Workflow differences show up in click count, handoff speed, and daily execution.

BrokerPro: Broker-first workflow is designed to reduce clicks and keep execution moving.
Faster to work through dispatch, billing, and customer follow-up in one system.
Easier to understand how the BrokerPro product supports actual brokerage workflows.
Aljex: Legacy-style navigation can feel heavier in daily use.
Workflow friction tends to show up in routine tasks, not just edge cases.
Less attractive for teams that want a cleaner operating experience across departments.

Automation

Automation matters when teams want less repetitive follow-up and less admin drag.

BrokerPro: More repetitive work is automated across the load lifecycle.
Teams spend less time on admin and more time on customers, carriers, and exceptions.
Connected workflows become clearer when you look at BrokerPro integrations.
Aljex: More manual follow-up stays in the process.
Teams are more likely to absorb extra admin work as load volume rises.
Less compelling for brokerages trying to standardize and speed up execution.

Reporting

Reporting quality affects how fast leaders can spot margin issues and operating drag.

BrokerPro: Operational and profitability reporting is easier to use in day-to-day management.
Leaders get cleaner visibility into margins, rep activity, and load performance.
Better fit for teams that want reporting to drive decisions instead of spreadsheet workarounds.
Aljex: Reporting flexibility can feel limited when leadership wants deeper cuts of the data.
Teams may still need exports or workarounds to get the exact view they want.
Weaker fit for brokerages that expect reporting depth to improve with scale.

Support

Support quality matters after launch, when teams need fast answers on users, workflows, and exceptions.

BrokerPro: Responsive support matters when daily operations begin.
User, permission, and workflow administration is easier to manage as the team evolves.
Better fit for brokerages that want a software partner, not just a ticket queue.
Aljex: Support responsiveness is a recurring evaluation point for buyers.
Administration can feel heavier as workflows change over time.
Less attractive for teams that want to move quickly when process changes are needed.

Customer proof

Why brokerages choose BrokerPro after launch

As a 3PL, we have to provide exceptional service and communication to our customers and carriers. BrokerPro allows us to do just that by adding a solid back-office transportation management system.

Ricky Heath

Founder, Red Lightning Logistics

The BrokerPro team has been great. The support team is very responsive and quick to resolve or explain how to use the software correctly. This software provides a high level of user-friendliness, in-depth reporting capabilities and seamless integrations.

Euro Africa Logistics

BrokerPro customer, Euro Africa Logistics

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See it with your team

See how BrokerPro would run your brokerage

Walk through your quoting, dispatch, accounting, and reporting workflows with our team.

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