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BrokerPro Integrations

Improve freight visibility inside BrokerPro

Connect BrokerPro with Descartes MacroPoint to improve shipment visibility, reduce status-chasing, and give your brokerage better control over in-transit freight.
Visibility Tracking Carrier Connectivity Shipment Updates

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Learn about MacroPoint

Integration Snapshot

MacroPoint logo

Visibility support for broker operations

Keep shipment updates closer to the BrokerPro workflow so teams spend less time tracking down trucks manually.

Best fit

Shipment tracking, carrier connectivity, customer updates

Team impact

Better status visibility with fewer check calls

Visibility workflow Carrier tracking Service-focused

How It Works

How BrokerPro and MacroPoint work together

BrokerPro manages the operational load record while MacroPoint helps your team gain better in-transit visibility. That gives reps and customer service teams a more connected way to monitor loads without relying on disconnected manual updates. The result is better shipment awareness, cleaner customer communication, and less time spent chasing carrier status.

Step 1

Loads are managed in BrokerPro

Your brokerage works the shipment in BrokerPro and identifies freight that needs better tracking visibility.

Step 2

MacroPoint improves tracking coverage

MacroPoint helps connect your team to more carrier tracking data so shipment status is easier to monitor.

Step 3

Teams act on better visibility

BrokerPro remains the workflow hub while MacroPoint supports more proactive customer service and operational follow-up.

What this integration helps you do

Reduce status-chasing

Spend less time calling or emailing for updates on active freight.

Improve customer communication

Give customers and internal teams better visibility into shipment progress and exceptions.

Track more shipments consistently

Expand tracking coverage across a broader carrier network without adding more manual work.

Make better operational decisions

Use stronger visibility to respond faster when a shipment starts to drift off plan.

Partner capabilities

MacroPoint is built to help freight brokers improve shipment visibility and work from a stronger tracking network.

Visibility Network

Expand access to shipment-tracking data

Use a broad carrier connectivity network to improve tracking reliability across active loads.

  • Carrier connectivity: Reach more tracking sources
  • Load monitoring: Keep shipment movement easier to follow
  • Multimodal context: Support visibility across different freight workflows

Operational Intelligence

Turn tracking into better service decisions

Help teams act earlier when delays or exceptions begin to surface.

  • Status updates: Give teams more timely shipment awareness
  • Performance insight: Evaluate carrier execution more clearly
  • Service support: Improve communication around in-transit freight

Where this fits in your workflow

In-transit visibility

Track live shipment movement more consistently once freight is in motion.

Exception management

Catch delays or service risks earlier and respond with stronger operational context.

Customer updates

Support cleaner shipment communication for customers and internal stakeholders.

Carrier performance review

Use visibility insights to better understand carrier execution trends over time.

Improve shipment visibility with BrokerPro

See how BrokerPro and MacroPoint can help your team track freight more proactively and communicate with greater confidence.